The Philippine Overseas Employment Administration (POEA) is the government’s arm in managing the migration of Filipino workers (OFW) overseas. It is an agency attached to the Department of Labor and Employment. Four operating offices and a support group provide the systematic delivery of services for the recruitment and deployment of Filipino workers, namely:
The Pre-Employment Services Office (PSO) - handles the registration or accreditation of foreign employers as principals; approval of job orders; documentation of new hire selected workers and returning workers through the issuance of the E-receipt or Overseas Employment Certificate (OEC) to all legally recruited Filipino workers.
The Welfare and Employment Office (WEO) - provides welfare assistance services; conducts pre-employment and pre-departure orientation seminars; registers Filipino workers for manpower pooling and placement purposes; certifies Overseas Performing Artists (OPA) and provides government placement services.
The Licensing and Regulation Office (LRO) - regulates the operations of private employment and manning agencies, spearheads the government’s program against illegal recruitment; and provides airport assistance to departing Filipino workers.
The Adjudication Office (AO) hears and decides cases filed against licensed private employment and manning agencies, foreign employers, and OFWs violating rules and regulations set by the Administration; carries out legal research in aid of policy direction and case dispositions. It maintains a roster of OFWs serving penalties for violation of the Code of Conduct for Overseas Workers and list of suspended, cancelled, banned, delisted licensed employment agencies.
The Management Services Group (MSG) - provides support to the four offices through market research and development, employment standard formulation, policy research, public information and education activities; management information system (MIS); fiscal and administrative services.
The POEA is an ISO certified organization. This certification is proof its quality management system that is at par with international standards.
It also symbolizes the POEA’s commitment to improve its services for the satisfaction of its customers through continuous systems improvement and development of its human resources.
Got questions or concerns regarding a particular recruitment agency in the Philippines?
Visit POEA at their address:
Philippine Overseas Employment Administration EDSA corner Ortigas Ave.,
Mandaluyong City, Philippines
POEA 24-hour hotlines : 722-1144 or at 722-1155
